Business Identity
ZipDash Delivery is operated by Day One Legacy Group LLC d/b/a Zip-Dash Delivery. The business mailing address is 8903 Glades Rd Ste A8 #2125, Boca Raton, FL 33434.
Customer, processor, compliance, and merchant-review questions can be sent to zipdashdelivery@gmail.com or 1 (561) 402-4292.
Age-Restricted Products
The website and ordering flow are intended only for adults who are at least 21 years old. Minors may not create accounts, browse age-restricted products, place orders, pay for orders, or receive deliveries.
The site displays 21+ language, nicotine warnings, an entry age gate, age-verification policies, and ID-at-delivery requirements.
Fulfillment Model
ZipDash Delivery provides local same-day delivery using participating licensed merchant locations, including Smokey's Vape & Smoke Shop in West Palm Beach, Florida.
ZipDash Delivery does not ship nicotine or vape products through postal mail, common carriers, or unattended drop-off. Orders are hand-delivered by local drivers in approved delivery zones.
Age Verification Controls
Customers may be required to complete third-party age verification, provide accurate identity and date-of-birth information, accept current policies, and verify their delivery address before catalog access or checkout.
Drivers may require valid government-issued photo ID at handoff. Delivery is refused if the recipient is unavailable, under 21, lacks acceptable ID, appears impaired, or the handoff would violate law or policy.
Refunds, Cancellations, and Disputes
ZipDash Delivery publishes refund, cancellation, shipping, privacy, age-verification, and payment policies in the footer on every customer-facing page.
Support reviews order status, payment status, merchant preparation, driver dispatch, delivery proof, age-verification events, and customer messages before approving refunds or responding to disputes.
Security and Records
Payment-card processing is handled by approved payment providers and gateways. ZipDash Delivery does not intentionally store full payment-card numbers on its own application servers.
ZipDash Delivery maintains account, order, policy-acceptance, age-verification, delivery, support, and refund records for operational, legal, payment, fraud-prevention, and audit purposes.