Delivery Information
ZipDash Delivery provides local same-day delivery of age-restricted nicotine and vape products. This policy covers our service area, delivery process, timing, and requirements.
Last updated: May 8, 2026ZipDash Delivery uses local drivers to fulfill same-day, on-demand delivery orders. We do not ship products via postal mail, courier services, or common carriers. All orders are hand-delivered by a ZipDash Delivery driver.
Orders are fulfilled from participating licensed merchant locations, including Smokey's Vape & Smoke Shop in West Palm Beach, Florida.
ZipDash Delivery currently operates in West Palm Beach, Florida and approved nearby delivery zones. Your delivery eligibility is confirmed when you enter your address during checkout.
Delivery availability is determined in real time based on your address, the nearest participating merchant, driver availability, and current zone coverage. ZipDash Delivery does not guarantee service to every address within Palm Beach County.
A $6.99 delivery fee and a $1.49 service fee apply to standard orders of $25.00 or more. Orders of $50.00 or more receive free delivery — the $6.99 delivery fee is automatically waived. Orders under $25.00 are subject to a $9.99 small-order delivery fee.
All fees are shown clearly at checkout before you confirm payment. ZipDash Delivery does not charge hidden fees. The total displayed at checkout is the exact amount you will be charged. Tips for drivers are optional and separate.
ZipDash Delivery is currently available daily from 10:00 AM to 10:00 PM. Actual availability within those hours depends on driver availability and may vary.
Orders placed outside of operating hours will not be fulfilled until the next available delivery window. Hours are subject to change based on driver availability, merchant hours, or operational circumstances.
Most orders are delivered within 30 to 60 minutes. During periods of high demand or limited driver availability, delivery may take up to 90 minutes. We always work to get your order out as fast as possible.
Estimated times are provided as a courtesy and are not guaranteed. Actual delivery times depend on driver availability, traffic, distance, and order volume. ZipDash Delivery is not liable for delays caused by factors outside its reasonable control.
All deliveries of nicotine and age-restricted products require the recipient to be 21 years of age or older and present at the delivery address. The driver will request valid government-issued photo identification at the time of handoff.
Acceptable ID includes a state-issued driver's license, state ID card, U.S. passport, or military ID. The name and date of birth must confirm the recipient is at least 21 years old. Delivery will be refused if valid ID cannot be presented.
If a delivery cannot be completed — because the recipient is unavailable, cannot present valid ID, appears to be under 21, or the handoff would violate policy or law — the driver will not leave the order unattended.
Undeliverable orders are handled in accordance with the ZipDash Delivery Cancellation Policy and Refund Policy. Delivery fees may be nonrefundable.
For delivery questions or order status, contact zipdashdelivery@gmail.com or call 1 (561) 402-4292. Please include your order number and account email.